Yoho, Inc. and its affiliates, including but not limited to Yoho LLC, Yoho Limited, and Yoho Pty Ltd (collectively, “Yoho”), recognize the importance of privacy to visitors of our website (“the Website”), prospective clients, and users of Yoho’s products (“Products”). This Privacy Policy outlines Yoho’s commitment to safeguarding your personal information. It is incorporated into our Website Terms of Use, Trial Terms of Use, and Standard Terms of Service (collectively, “Terms”). Any capitalized terms not specifically defined herein will follow the definitions provided in the Terms.
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We encourage you to review this Privacy Policy carefully. It is reviewed annually and updated when necessary. Any changes will be made publicly available on the Website. If significant updates are made, we will notify users of our Products via email or through an in-app notification.

This Privacy Policy explains how Yoho handles personal data in its role as a data controller, which means Yoho processes information for its own operational purposes. When Yoho acts as a data processor or sub-processor, such activities are typically governed by a Data Processing Agreement with the relevant parties.

1. What We Collect and How We Use It

1.1 Data We Collect
When you visit the Website or use our Products, we may collect the following types of data:
• ‍Personal Data: This refers to any information that can identify you as an individual. It may include your name, email address, phone number, company name, and any other information you provide through the Website or while using our Products. We may also collect data from publicly available sources such as LinkedIn, Twitter, and Facebook, or data you provide in contact forms.
• Navigational Data: This data includes information about your device and how you interact with our Website and Products, such as your IP address, browser type, geographic location, referring site, pages viewed, and time spent on the site. We may also collect information using cookies; for details, please refer to our Cookie Policy.

1.2 Use of Data
Yoho uses your personal data and navigational data for several purposes:
• Website Use: To personalize your experience on our Website and improve overall site performance.
• Product Use: To provide, manage, and improve our Products, ensuring they meet user needs and expectations.
• Direct Marketing: We may use your contact information to send you updates, newsletters, and promotional materials about Yoho. You can unsubscribe at any time.

1.3 Sharing Data with Third Parties
We only share your personal information with third parties when necessary to provide our services or as required by law. For example, we may share data with service providers who assist us with payment processing, analytics, customer support, and marketing activities. These third parties are required to comply with applicable data protection regulations and maintain adequate security measures.
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Some of these third parties may transfer data outside the European Economic Area (EEA), in which case we will ensure appropriate safeguards, such as standard contractual clauses, are in place to protect your personal information.

2. Personal Data Retention and Security

2.1 Data Retention
Yoho retains personal data only for as long as it is needed to fulfill the purposes for which it was collected or as required by law. After this period, we securely delete or anonymize the data. You may request that we delete your data at any time, as described in Section 3.

2.2 Data Security
The security of your data is a top priority at Yoho. We employ industry-standard measures, including encryption, secure data storage, and regular security assessments, to protect your information from unauthorized access or disclosure. Our servers are hosted in highly secure environments managed by trusted third-party providers.

2.3 International Data Transfers
As a global company, Yoho may transfer personal data across international borders, including to the United States and other countries where we operate. We adhere to relevant data protection laws to ensure that your data remains protected during these transfers.

3. Your Data and Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:
• Access and Correction: You have the right to request access to your personal data, as well as to ask for corrections if the data is inaccurate.
• Data Portability: You may request a copy of your personal data in a commonly used electronic format.
• Objection and Restriction: You may object to our processing of your personal data or request that we limit how we use it.
• Deletion: You can request that we delete your personal data, although some data may be retained for legal or operational reasons.

3.1 Exercising Your Rights
To exercise any of your data rights, please send a request to hello@joinyoho.com or mail your request to:
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Yoho, Inc.
3911 Concord Pike #8030, SMB#74527
Wilmington, DE 19803
Attn: Privacy Team
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We will respond to your request within 30 days of receipt. If you wish to unsubscribe from marketing emails, you can use the “unsubscribe” link included in our emails.

4. California Consumer Privacy Act (CCPA) Supplement